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You have received a customer complaint. Do you focus to minimise your financial loss or the loss of face your company may suffer? This thought crossed my mind when I lodged a claim with Alitalia for delayed delivery of our luggage on July 1. We had enjoyed a wonderful trip to Italy recently. For …
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How can we help you? A friend of mine called this morning to say that, despite the spamassassin I had installed, he had received almost 2000 spam messages and whether I could help. Not certain how one could receive suddenly so much spam I was somewhat bewildered and took an eager look. The spam …
Read more →How can we help you? A friend of mine called this morning to say that, despite the spamassassin I had installed, he had received almost 2000 spam messages and whether I could help. Not certain how one could receive suddenly so much spam I was somewhat bewildered and took an eager look. The spam …
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